“PAN SERVICE AGENTS” MANUAL
UTI Infrastructure Technology And Services Ltd
Govt. Services Department - IT-PAN Service Unit
Plot No 3.Sector -11, CBD- Belapur, Navi Mumbai - 400614
Phone No.: (+91-022) 67931300 Fax No. : 67931399
Website: www.utiitsl.com
For housing a PAN Card Centre, the following infrastructure is must.
Basic infrastructure requirement:
1. Office space of minimum 100 square feet.
2. A landline phone.
3. Availability of drinking water, drop box, sitting place, proper ventilation, lighting, housekeeping, etc.
4. Computer with internet connectivity.
5. Should have more than 2 staff
Other Conditions for manning a PAN Service Center is as under:
1. The PAN Service Centre will be open from Monday to Saturday from 9.30 a.m. to 5.00 p.m
2. The PAN Service Center should :
a) Display a standard glow sign/flex banner board as per the norms at the PAN Centre. The PSA will be provided with Boards / Banners indicating that he/she is PAN Service Agent.
b) Have exclusive counter for distribution and collection of forms viz., PAN Form49A and CSF.
c) Display of relevant Information and Instructions required for filling up the PAN application form. The following documents should be displayed:
Frequently Asked Questions
Checklist for Form49A
Checklist for CSF
List of AO codes for the Jurisdiction of PSA.
Display the addresses of the designated UTIITSL Branch or Regional Office for further queries etc.
Any other instructions issued from time to time.
d) Should provide assistance / information to the applicant for filling up the PAN application form.
e) Arrange for a dedicated Courier Agency or Postal authorities for daily pick up of document and ensure the documents reach to the designated Regional Office next day.
f) The appointment of PSA is initially for a period of two years from the date of agreement and it may be extended for further period at the discretion of UTIITSL. PSA may obtain the list of
Addresses of UTIITSL’s Regional Office and Processing Center
Regional Offices Address PAN Incharge
Western Regional Office, PDC Mumbai, Plot No. 3, Sector 11, CBD Belapur, Navi Mumbai - 400614
Phone: 67931010, Fax: 67931199
Email: mumbai@utiitsl.com
Shri S. Sornavel
Manager
UTI Infrastructure Technology And Services Ltd
Govt. Services Department - IT-PAN Service Unit
Plot No 3.Sector -11, CBD- Belapur, Navi Mumbai - 400614
Phone No.: (+91-022) 67931300 Fax No. : 67931399
Website: www.utiitsl.com
For housing a PAN Card Centre, the following infrastructure is must.
Basic infrastructure requirement:
1. Office space of minimum 100 square feet.
2. A landline phone.
3. Availability of drinking water, drop box, sitting place, proper ventilation, lighting, housekeeping, etc.
4. Computer with internet connectivity.
5. Should have more than 2 staff
Other Conditions for manning a PAN Service Center is as under:
1. The PAN Service Centre will be open from Monday to Saturday from 9.30 a.m. to 5.00 p.m
2. The PAN Service Center should :
a) Display a standard glow sign/flex banner board as per the norms at the PAN Centre. The PSA will be provided with Boards / Banners indicating that he/she is PAN Service Agent.
b) Have exclusive counter for distribution and collection of forms viz., PAN Form49A and CSF.
c) Display of relevant Information and Instructions required for filling up the PAN application form. The following documents should be displayed:
Frequently Asked Questions
Checklist for Form49A
Checklist for CSF
List of AO codes for the Jurisdiction of PSA.
Display the addresses of the designated UTIITSL Branch or Regional Office for further queries etc.
Any other instructions issued from time to time.
d) Should provide assistance / information to the applicant for filling up the PAN application form.
e) Arrange for a dedicated Courier Agency or Postal authorities for daily pick up of document and ensure the documents reach to the designated Regional Office next day.
f) The appointment of PSA is initially for a period of two years from the date of agreement and it may be extended for further period at the discretion of UTIITSL. PSA may obtain the list of
- Form49A – to be used by the applicant for obtaining a new PANCard.
- Composite Service Form (CSF) – to be used by the applicant for obtaining a duplicate PAN Card or for any correction in their existing PAN card details.
Addresses of UTIITSL’s Regional Office and Processing Center
Regional Offices Address PAN Incharge
Western Regional Office, PDC Mumbai, Plot No. 3, Sector 11, CBD Belapur, Navi Mumbai - 400614
Phone: 67931010, Fax: 67931199
Email: mumbai@utiitsl.com
Shri S. Sornavel
Manager
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